Frequently Asked Questions
How can I contact Own Maison customer support? +
You can contact us by email at hello@own-maison.com or call our support team at +442034888160 during business hours.
What are your customer service working hours? +
Our support team is available Monday to Friday, 9:00 to 17:00 GMT to assist with product questions, orders, and general inquiries.
Can I use the contact form to request help with my order? +
Yes, the contact form can be used for order updates, product questions, returns, and any assistance you may need.
How do I reach you regarding returns or refunds? +
For returns or refunds, you can submit a request through the contact form or email us directly, and our team will guide you through the process.
Where is Own Maison located? +
Own Maison is operated by Elems Global Ltd. Unit 161347. Courier Point. 13 Freeland Park. Wareham Road. Poole. Dorset. BH16 6FH.
