FAQ

If you have any questions, please don’t hesitate to contact us. You can reach us at support@own-maison.com, +447441423455 or via our contact form.

Please read our Payment Options page for more information.

Own Maison offers free shipping within the United Kingdom

For information about delivery times please check our Shipping Policy.

Please check our Return and Refund Policy for information about returns.

No, Own Maison does not cover the return shipping costs made by the customer.

If you wish to cancel your order, contact us as soon as possible at support@own-maison.com. Please note that we cannot guarantee cancellations once the order has been processed.

Please make sure to submit your return within the 30-day period before the return window closes. After this period, we will no longer accept your return.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday:
9:00 - 17:00

Email: support@own-maison.com
Phone: +447441423455
Contact Form: Click here

Business Information
Own Maison is operated by Elevate.Utrecht, a company registered in Netherlands.

Company Number: 91189934

Address:
Zoomstede 27E
3431 HK Nieuwegein, Netherlands