FAQ

If you have any questions, please don’t hesitate to contact us. You can reach us at support@own-maison.com, +447441476749 or via our contact form.

Please read our Payment Options page for more information.

Own Maison offers free shipping within the United Kingdom

For information about delivery times please check our Shipping Policy.

Please check our Return and Refund Policy for information about returns.

No, Own Maison does not cover the return shipping costs made by the customer.

If you wish to cancel your order, contact us as at support@own-maison.com. Just be sure to contact us before your order is shipped out. 

Please make sure to submit your return within the 30-day period before the return window closes. After this period, we will no longer accept your return.

Contact

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:

Monday to Friday:
9:00 - 17:00

Email:
support@own-maison.com

Phone:
+447441476749

Business Information

Own Maison is operated by Elevate.Utrecht, a company registered in Netherlands.

Company Number:
91189934

Duns Number: 494825303

Address:
Zoomstede 27E
3431 HK Nieuwegein